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Customer Testimonials


Marilyn & Allison, Neenah

“From the start to finish, Great Midwest helped us through a process that could be intimidating and overwhelming, especially to First-time Buyers. At every step of the way, they answered questions, guided us through hurdles, and did so with respect and humor.”

Marilyn & Allison, Neenah

Delroy Waterford

“Our experience was awesome, thanks to John Hugo. He made it so easy and effortless.”

Delroy, Waterford

Timothy Waunakee

“We had a great experience, and it was a complicated loan to get done and Katie did an excellent job. Would definitely refer her to others.”

Timothy, Waunakee

Michael, Mequon

“I like the fact that you are a local, community bank. I have received extraordinary service from your organization over the years. Also, as a Realtor, I have referred numerous clients to you for mortgages.”

Michael, Mequon

Richard Germantown

“Extremely knowledgeable and helpful”

Richard, Germantown

Kenneth River Hills

“I thought Mark was great. He was able to answer all my questions and our loan closing went without a hitch. I will definitely use him in the future and will recommend him to others.”

Kenneth, River Hills

Lawrence, Milwaukee

“Mary Ann is an outstanding loan officer who’s first concern was for my personal well being. She is a great customer service representative.”

Lawrence, Milwaukee

Cathy, Muskego

“Tammi was extremely supportive and knowledgeable. I feel respected and valued by Great Midwest Bank. The professional yet personal approach to client care will keep me a loyal customer.”

Cathy, Muskego

Pamela New Berlin

“Mary Ann was prompt in scheduling appointments when I was available. She was very complete with explaining the process and made suggestions that were helpful to my situation.”

Pamela, New Berlin

Kyle Hartland

“Mark was great! Came to my house so I could sign a couple things, talked to me on the weekend about questions I had All around great guy.”

Kyle, Hartland

Joseph Cedarburg

Mark was fantastic…he went out of his way to assist me with paperwork pickup and delivery. What a fantastic representative of your bank.”

Joseph, Cedarburg

Robert New Berlin

“Our loan officer was John Hugo, he kept us informed and worked his schedule around ours, he gave us the confident feeling we were looking for.”

Robert, New Berlin

John Madison

“I couldn’t be more pleased with our loan officer, John. He even saved us $808 on my Liberty Mutual Homeowner’s Insurance policy with a referral to a Liberty Mutual agent. John just made everything easy.”

John, Madison

Heather Madison

“John did a fantastic job meeting our unique needs. He kept us informed every step of the way.”

Heather, Madison

Christina Mount Horeb

“The entire process was easy and Katie made everything clear. She communicated quickly and in language that made sense to us. She was able to offer a great rate which really sealed the deal for us. We were so happy with the bank, Katie and the ease of the entire process.”

Christina, Mount Horeb

Susan & Andy, Oconomowoc

“Matt went out of his way, even on his day off to accommodate us. He is very personable and was amazing to deal with!”

Susan & Andy, Oconomowoc

Tim Pewaukee

“Melissa handled our HELOC very smoothly and professionally. She let me know up front what documentation would be needed and followed through with everything she said she would do. There were no unpleasant surprises and we are very happy with our decision to go with Great Midwest Bank.”

Tim, Pewaukee

Dave & Teri, Madison

“We have been doing business with Great Midwest Bank for over a decade. The personnel at every level has been exceptionally professional, fair, and truthful. The people are always friendly. They exhibit a high level of urgency in all your dealings. This bank is very successful because of the judgement of the top executives right down to the tellers at the window!”

Dave & Teri, Madison

Leslie Dimondale

“John was very knowledgeable about all things concerning my mortgage loan. He was helpful and thorough and made sure that I had all of the necessary paperwork done by closing. He is very personable and I enjoyed working with him.”

Leslie, Dimondale

Bill Pewaukee

“Matt helped to make the process SIMPLE!! His communication & follow-up during the process was excellent.”

Bill Pewauakee

Ryan Waukesha

“John was very easy to work with and took the time to explain all of the variables that go into the purchase of a home.”

Ryan, Waukesha

Terri Sussex

“Matt Gaulke is always very responsive and professional. He makes the process very easy and communicates frequently.”

Terri, Sussex

Sam, Madison

“John made my mortgage refinance as easy as possible, going out of his way to take care of any complications. He was a pleasure to work with!”

Sam, Madison

Mark Middleton

“We had a very tight turn around and Katie made it happen. She understood our needs and not only met our expectations, she exceeded them.”

Mark, Middleton

John Elm Grove

“Melissa did a great job with our refinancing. She was extremely helpful throughout the entire process even though I made it longer than necessary.”

John, Elm Grove

Donna Eagle

“Very nice, friendly, knew our needs and our history.”

Donna, Eagle

Eunice Chilton

“Greg was very helpful when it came time for loans and refinancing. I felt very comfortable doing business with Greg Jr.”

Eunice, Chilton

Debbie Milwaukee

“Mark was extremely professional, and courteous”

Debbie, Milwaukee

Adam Menomonee Falls

“Melissa was great again! When my wife and I were shopping for a mortgage last summer, we were buying a new house, she out hustled two other mortgage lenders buy providing many options for us and being very responsive when we have questions. When it came time to refi our rental property we had no doubt we would be using her again! Thank you Melissa!”

Adam, Menomonee Falls

Kristeen Milwaukee

“Great experience! Melissa was very professional and polite.”

Kristeen, Milwaukee

William Oconomowoc

“Matt was great. Very friendly and efficient.”

William, Oconomowoc

Henry, Nashotah

“Thank you for everything you have done. Your service was great and the application process was quick and easy. The people at GMB listened to me and did not make judgements based on numbers.”

Henry, Nashotah

Terry Waterford

“My experience with John was excellent he really knew his profession I have recommended him to some people already!”

Terry, Waterford

Jessica Milwaukee

“Bob Domach is great – friendly, knowledgeable. & helpful. We will definitely be working with him again when we purchase a new home.”

Jessica, Milwaukee

Brian Grafton

“We were between GMB and two other banks. The relationship we built with Matt Gaulke, our Loan Officer, and the service he provided ultimately made GMB our choice. Matt was excellent. He was quick to respond to emails/calls, and took the time to explain things in terms that we were able to easily understand. This is our first time taking out a construction loan, so that was much appreciated.”

Brian, Grafton

Thomas Franklin

“The epitome of customer service.”

Thomas, Franklin

Matt Jackson

“Fantastic response times. Easy experience from start to finish.”

Matt, Jackson

Robert Pewaukee

“Very knowledgable and professional.”

Robert, Pewaukee

Lynn West Allis

“I submitted all the necessary information and Mary Ann and Karen took care of everything else. They made what could have seemed like a daunting task as a first-time home buyer an extremely smooth process.”

Lynn, West Allis

Andrew Bristol

“Melissa has terrific follow-up and was extremely helpful throughout the entire process. She was always very honest and straightforward with me, and made the process a very enjoyable one. I applaud Great Midwest Bank for giving people like myself opportunities to obtain loans when others would not. I have already recommended Melissa to several family members – and will continue to do so based on my great experience. It was almost 7 months and countless emails from my initial communication with Melissa to the time of closing on my loan – I really appreciated her patience and all the time spent helping me keep things moving forward.”

Andrew, Bristol

Dave & Leslie, Hubertus

“Cyndie was outstanding to work with. Our refinance was a bit of a mess due to a line of credit and she handled everything very professionally. Cyndie is exactly what you want and would expect in a banker, but rarely find these days. We can’t say enough positive things about her.”

Dave & Leslie, Hubertus

Tracy Jean Fort Atkinson

“Matt was extremely helpful and wonderful to work with. He made the home buying experience less stressful, especially for us first-time home buyers. We are grateful for Matt’s prompt responses to all of our questions and his expertise. We have already referred our family to work with Matt, on the purchase of their first home.”

Tracy Jean, Fort Atkinson

Robert Delafield

“Matt was timely, and very personable. He also explained the process to me thoroughly.”

Robert, Delafield



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“I like the fact that you are a local, community bank. I have received extraordinary service from your organization over the years. Also, as a Realtor, I have referred numerous clients to you for mortgages.”

Michael, Mequon

Great Midwest Bank