Our customers keep coming back because of their great experiences with Great Midwest Bank. Whether a home construction loan, purchase loan, mortgage refinance, or simply banking, the testimonials say it all. It’s the people of Great Midwest Bank that make us so uniquely client-focused. Customer service is the priority for every member of our GMB team – and happy customers are what drive us to continue. Great Midwest Bank has been serving our communities for over eight decades. We’d like to give a shout out to a few of our co-workers who have committed decades themselves to the GMB mission. Mary Ann Scheel Loan Officer NMLS #297191 24 years Andy Doyle Sr. Vice President 25 years Mary Bragg Savings… Read the full article.
John Hugo NMLS #707767 Quick facts: Oshkosh native Graduated from UW-Oshkosh with majors in Political Science and History Mortgage loan officer for 25 years Three years with GMB Three words that describe John: Honest, knowledgeable, and available. How do you serve and build relationships with GMB clients? I let all my customers know I am always accessible on my cell, seven days a week. I like explaining how we distinguish ourselves from our competitors. For example, getting an appraisal and having it approved the next day, without conditions. Other banks say they service their loans but it is often out of state. We service local and answer the phone when you call. Showing GMB some love: After 25 years in… Read the full article.
Dawn Chavez NMLS #1544111 Quick facts: Grew up in Mukwonago Current resident of Genesee Three words to describe Dawn: Dependable, hard-working, and competitive. How do you serve and build relationships with GMB clients? I love the relationships we build with all of our clients! Buying or building a new home can come with stress, especially if you also have a home to sell… part of my job is to take some of that stress away from our customers and give them the security of knowing that their loan is solid. Showing GMB some love: Working for Great Midwest Bank is like being part of a big family. We all work towards the common goal of helping our customers and we… Read the full article.
Madison John Schroder NMLS #967896 Quick facts: Milwaukee native Raised in Wauwatosa and attended Tosa East Graduated from UW-Madison in 1991 with degrees in Finance and Real Estate Received his MBA from UW-Milwaukee in 2001 Has been in commercial and residential lending for over 20 years Two rounds with GMB: from 2003-2006 and 2012-now for a total of nine years Three words that describe John: Trustworthy, responsive, and hard-working How do you serve and build relationships with GMB clients? I try to give every client 100% of my attention when I am working with them. For clients looking to purchase a home, they have access to me 24/7 through text, email, and phone as they are out searching for homes…. Read the full article.
Cyndie Higgins NMLS #296545 Quick facts: Milwaukee native Worked with GMB as a teller from 1988-1997 Has been a Loan Officer with GMB since 2001 Three words that describe Cyndie: Positive, knowledgeable, and understanding. How do you serve and build relationships with GMB clients? Serving a client is not just giving them what they want, but helping them understand what they may need to accomplish their goal. In my role as a Loan Officer/CRA Officer, I work with Home Ready buyers, but those that may need additional help with things like credit repair and down payment assistance. When customers come to me that require a little TLC, I make sure they are given the tools to succeed. I also work… Read the full article.
Melissa Zavadil NMLS #1008357 Quick facts: New Berlin native Current Wauwatosa resident UW-La Crosse grad with a degree in Business Finance Four years with GMB Three words that describe Melissa: Detailed, competitive, and personable. How do you serve and build relationships with GMB clients? I think it’s all about customer service and the ease of using GMB. Buying a home is the biggest purchase someone is going to make in their life which can be a scary thing. So, I do my best to be very responsive throughout the process. I want to make sure that all their questions are answered and their minds are at ease at the end of the day. On top of that, all of our… Read the full article.