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Customer Testimonials


Richard Germantown


“Extremely knowledgeable and helpful”


Richard, Germantown

Todd & Ellen


“John Hugo was very responsive and VERY customer centered; excellent partner through the process.”


Todd & Ellen, Pewaukee

Terri Sussex


“Matt Gaulke is always very responsive and professional. He makes the process very easy and communicates frequently.”


Terri, Sussex

Jeffrey


“Dawn was genuinely concerned with our needs, painless process, very comfortable, anticipated problems and had answers.”


Jeffrey, Oconomowoc

Patricia & Manson


“Mark Scaduto is the professional every borrower should want to work with.  The exact right mix of friendly, professional and efficient.  We have worked with Mark before, and he was sharp enough to remember us and our details.  Very comfortable working relationship.”


Patricia & Manson, Milwaukee

John Elm Grove


“Melissa did a great job with our refinancing. She was extremely helpful throughout the entire process even though I made it longer than necessary.”


John, Elm Grove

Benjamin


“John Schroder is extremely professional and helpful.  This was my second mortgage loan – he was my go-to person each time.  Both times, his attitude was about making the process as painless as possible.”


Benjamin, Lodi

Tracy Jean Fort Atkinson


“Matt was extremely helpful and wonderful to work with. He made the home buying experience less stressful, especially for us first-time home buyers. We are grateful for Matt’s prompt responses to all of our questions and his expertise. We have already referred our family to work with Matt, on the purchase of their first home.”


Tracy Jean, Fort Atkinson

Heather Madison


“John did a fantastic job meeting our unique needs. He kept us informed every step of the way.”


Heather, Madison

Henry, Nashotah


“Thank you for everything you have done. Your service was great and the application process was quick and easy. The people at GMB listened to me and did not make judgements based on numbers.”


Henry, Nashotah

Lawrence, Milwaukee


“Mary Ann is an outstanding loan officer who’s first concern was for my personal well being. She is a great customer service representative.”


Lawrence, Milwaukee

Sam, Madison


“John Schroder made my mortgage refinance as easy as possible, going out of his way to take care of any complications. He was a pleasure to work with!”


Sam, Madison

Debbie Milwaukee


“Mark was extremely professional, and courteous”


Debbie, Milwaukee

Lynn West Allis


“I submitted all the necessary information and Mary Ann and Karen took care of everything else. They made what could have seemed like a daunting task as a first-time home buyer an extremely smooth process.”


Lynn, West Allis

Joseph Cedarburg


Mark was fantastic…he went out of his way to assist me with paperwork pickup and delivery. What a fantastic representative of your bank.”


Joseph, Cedarburg

Lori & Brian


“Dawn was excellent to work with.  She kept us informed and was very responsive.  Dawn answered all my questions in a timely manner.  A pleasure to work with!”


Lori & Brian, Sussex

Robert New Berlin


“Our loan officer was John Hugo, he kept us informed and worked his schedule around ours, he gave us the confident feeling we were looking for.”


Robert, New Berlin

Dave & Teri, Madison


“We have been doing business with Great Midwest Bank for over a decade. The personnel at every level has been exceptionally professional, fair, and truthful. The people are always friendly. They exhibit a high level of urgency in all your dealings. This bank is very successful because of the judgement of the top executives right down to the tellers at the window!”


Dave & Teri, Madison

Alyssa & Andrew


“Mary Ann was beyond helpful.  She answered every question immediately.  This was our first home purchase and she made the experience great!”


Alyssa & Andrew, Franklin

William Oconomowoc


“Matt was great. Very friendly and efficient.”


William, Oconomowoc

Kyle Hartland


“Mark was great! Came to my house so I could sign a couple of things, talked to me on the weekend about questions I had too.  All around great guy.”


Kyle, Hartland

Terry Waterford


“My experience with John was excellent he really knew his profession I have recommended him to some people already!”


Terry, Waterford

Pamela New Berlin


“Mary Ann was prompt in scheduling appointments when I was available. She was very complete with explaining the process and made suggestions that were helpful to my situation.”


Pamela, New Berlin

Michael & Erin


“Ginny was amazing! She was quick to respond to any questions we had during the application process and made it very quick and easy!”


Michael & Erin, New Berlin

Jessica Milwaukee


“Bob Domach is great – friendly, knowledgeable. & helpful. We will definitely be working with him again when we purchase a new home.”


Jessica, Milwaukee

Susan & Andy, Oconomowoc


“Matt went out of his way, even on his day off to accommodate us. He is very personable and was amazing to deal with!”


Susan & Andy, Oconomowoc

Tracy & Daniel


“Melissa was very helpful in learning the process when buying our first home.  She was very reachable and answered all of our questions in detail.  Always patient with all our questions and clarification that we needed.  Made the whole process painless and quick.”


Tracy & Daniel

Adam Menomonee Falls


“Melissa was great again! When my wife and I were shopping for a mortgage last summer, we were buying a new house, she out-hustled two other mortgage lenders by providing many options for us and being very responsive when we have questions. When it came time to refi our rental property we had no doubt we would be using her again! Thank you Melissa!”


Adam, Menomonee Falls

Mark & Sherrol


John Schroder is wonderful!  He has always been honest with us regarding our options and had our best interest in mind.  He responds to emails and calls right away and genuinely cares about his clients.  We have never been led astray and now are realizing a dream of 35 years and building our very first home!


Mark & Sherrol, Belleville

Robert Delafield


“Matt was timely, and very personable. He also explained the process to me thoroughly.”


Robert, Delafield

Andrew Bristol


“Melissa has terrific follow-up and was extremely helpful throughout the entire process. She was always very honest and straightforward with me, and made the process a very enjoyable one. I applaud Great Midwest Bank for giving people like myself opportunities to obtain loans when others would not. I have already recommended Melissa to several family members – and will continue to do so based on my great experience. It was almost 7 months and countless emails from my initial communication with Melissa to the time of closing on my loan – I really appreciated her patience and all the time spent helping me keep things moving forward.”


Andrew, Bristol

Ross & Alayna


Bob is extremely knowledgeable, friendly, and his follow-up on all of my questions were beyond satisfactory.  He took the time for us during our first mortgage process and we truly felt as if we were his number one priority.


Ross & Alayna, Pleasant Prairie

William & Julie


“Ginny was extremely thorough and timely in helping us get the loan to build our house.  She did a great job of communicating to us throughout the process.  My husband and I were very happy with her service.”


William & Julie, Cedarburg

Kenneth River Hills


“I thought Mark was great. He was able to answer all my questions and our loan closing went without a hitch. I will definitely use him in the future and will recommend him to others.”


Kenneth, River Hills

Dave & Leslie, Hubertus


“Cyndie was outstanding to work with. Our refinance was a bit of a mess due to a line of credit and she handled everything very professionally. Cyndie is exactly what you want and would expect in a banker, but rarely find these days. We can’t say enough positive things about her.”


Dave & Leslie, Hubertus

Delroy Waterford


“Our experience was awesome, thanks to John Hugo. He made it so easy and effortless.”


Delroy, Waterford

Kristeen Milwaukee


“Great experience! Melissa was very professional and polite.”


Kristeen, Milwaukee

Bill Pewaukee


“Matt helped to make the process SIMPLE!! His communication & follow-up during the process was excellent.”


Bill, Pewaukee

Robert & Suzette


“John Hugo was awesome.  Answered all of our questions and didn’t get annoyed.  Even returned calls after hours.  More than professional.”


Robert & Suzette, Wauwatosa

Brian Grafton


“We were between GMB and two other banks. The relationship we built with Matt Gaulke, our Loan Officer, and the service he provided ultimately made GMB our choice. Matt was excellent. He was quick to respond to emails/calls, and took the time to explain things in terms that we were able to easily understand. This is our first time taking out a construction loan, so that was much appreciated.”


Brian, Grafton

Ryan Waukesha


“John was very easy to work with and took the time to explain all of the variables that go into the purchase of a home.”


Ryan, Waukesha

Tim Pewaukee


“Melissa handled our home equity line of credit very smoothly and professionally. She let me know up front what documentation would be needed and followed through with everything she said she would do. There were no unpleasant surprises and we are very happy with our decision to go with Great Midwest Bank.”


Tim, Pewaukee



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“Thank you for everything you have done. Your service was great and the application process was quick and easy. The people at GMB listened to me and did not make judgements based on numbers.”


Henry, Nashotah

Great Midwest Bank