I have been with Great Midwest Bank for over 20 years and the first thing that comes to mind when I think of this bank are the great people who work there. The people are very knowledgeable, but most of all, they truly care about their customers. Whenever I stop by, there is always someone there with a smile and a warm greeting ready to help me out and assist me with what I need. They treat me like family and that is what it has always felt like. Throughout the years other banks have asked for my business, but I always respectfully decline and I tell them that I enjoy where I bank and do not want to change. I would recommend this bank to anyone and I look forward to continuing doing business with them for many more years to come.
Our loan officer was extremely responsive to questions that popped up from starting the application right through to closing. He was friendly, respectful, and professional through the whole process and made it easy to complete.
Brenda was amazing. She treated me with respect and she made sure I was satisfied.
Our experience with GMB has been head and shoulders above any other financial transaction/banking relationship.
Thank you for everything you have done. Your service was great and the application process was quick and easy. The people at GMB listened to me and did not make judgements based on numbers.
We have been doing business with Great Midwest Bank for over a decade. The personnel at every level has been exceptionally professional, fair, and truthful. The people are always friendly. They exhibit a high level of urgency in all your dealings. This bank is very successful because of the judgement of the top executives right down to the tellers at the window!