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#YourStory: Eric & Angie

August 4, 2015 By: Great Midwest Bank

#YourStory continues with a home purchase a couple of years back in Fox Point. Our borrowers – Eric and Angie – were purchasing their first home. And by most standards, this was a “plain vanilla” mortgage loan request. Solid borrowers who had prepared very well for the event.

Their product of choice was a very popular one – a long term fixed rate. We often talk about Borrowers fitting in the “box” required for these types of loans.  And Eric and Angie were a perfect fit. But their story wasn’t so much about the Product. Let’s face it – most lenders offer very similar, competitive rates and work to minimize costs. Great Midwest filled that requirement, along with local loan servicing.

Instead, this was about the Process. Eric and Angie took the right first step with a thorough pre-approval so they could shop for a home with confidence. They signed an offer to purchase the home and Great Midwest Bank ordered an appraisal. Enter the Bump in the Road. The appraisal suggested the home was worth a bit less than the agreed upon price. Eric called me, obviously concerned. I advised, based on experience, they discuss it with their Real Estate agent and consider a lower, amended price. Which they did. Which the seller agreed upon. Problem solved.

Buying a home is an emotional experience. You should count on experienced Professionals – the Loan Officer, Real Estate Agents and Inspector – to guide you along the way. “…We were very anxious about our first home purchase. While we qualified for an excellent rate, we wanted to work with a company that we could trust as an advisor in the process. Great Midwest Bank was just that – such a consultative approach to mortgage lending. Great Midwest Bank we could trust, Great Midwest Bank told us what to expect every step of the way, and Great Midwest Bank brought us a solution to a situation we had no clue how to handle. Our experience — Simply Awesome!”

Any time, Eric! We’re glad you’re loving the home. And thanks for the great testimonial!

So what’s #YourStory? Send me a note or tell us on Facebook!”

Posted in  Home Mortgage Loans