VP/Loan Officer
Brookfield
- melissa.z@greatmidwestbank.com
- O: (262) 641-1318
- M: (414) 213-1310
- Fax: (262) 784-9622
- NMLS Registry Number - 1008357
Personal and Dependable Service
Applying for a mortgage or home equity loan online is an easy way to get the process started. You can be sure that Melissa Zavadil will contact you once your application has been submitted. She looks forward to working with you from application to closing, answering your questions and providing impeccable service along the way!
About Melissa
Quick facts:
- New Berlin native
- Current Wauwatosa resident
- UW-La Crosse grad with a degree in Business Finance
- Joined the GMB team in 2014
How do you serve and build relationships with GMB clients? I think it’s all about customer service and the ease of using GMB. Buying a home is the biggest purchase someone is going to make in their life which can be a scary thing. So, I do my best to be very responsive throughout the process. I want to make sure that all their questions are answered and their minds are at ease at the end of the day. On top of that, all of our departments (underwriting, processing, and closing) work as a team which makes the process very smooth. In the end, people appreciate how easy we make the home buying/refinancing process. After closing, I often hear the phrase, “That’s it?!” which I take as a big compliment!
Showing GMB some love: I like the culture at Great Midwest Bank. I love the fact that it is a family run business and definitely feels local. You know everyone you work with, and we have easy access to our management team here if we need to discuss a file. In addition, I like that they invest and believe in their employees. When I first started this job, I knew nothing about the mortgage business. But, I was mentored and encouraged from the very beginning and that’s a huge part of why I am still here today.
Loan Officer life: What I enjoy most about being a Loan Officer is definitely the people. You deal with all different types of personalities and every loan is different. So, in a sense, every day is different. I also like problem-solving to try and find the best product/solution for my customers. And, it’s really rewarding when those first-time homebuyers sincerely thank you multiple times.
What sets GMB apart from other lenders? Working at a bank that uses “common sense” lending, there were quite a few deals that I was able to close quickly after a different lender came to them in the 10th hour and said they couldn’t do it. These customers came to me very panicked and worried. So, it felt really great to tell them we could make it happen – they were beyond grateful!
Simply Melissa
Three words that describe Melissa: Detailed, competitive, and personable
Three words that describe Melissa: Detailed, competitive, and personable
Hobbies: You can find me spending time with friends and family or binge-watching Netflix. And, of course, like any Wisconsinite, I love watching the Badgers and Packers! I also enjoy working out/running. Well…it’s really a love-hate relationship. I have done two half-marathons and a few 3Ks. My goal is to eventually run a full marathon (very soon I hope). My husband and I love trying new restaurants in the area. We also like trying different types of craft beers, since there are way too many to choose from now!
Fun fact: I’m a triplet! All girls, all with “M” names
Bucket list: Go to Europe or Australia – or both! Also, I can’t forget the full marathon I mentioned above.
Get a Personalized Quote
Looking to secure a loan? Fill in an easy form and we will create a customized quote based on your loan details. Whether you’re considering purchasing your first home, your next home, or refinancing your current home, let us do the work for you!