Digital Banking Options at the Click of a Finger
At Great Midwest Bank we think of ourselves as a modern bank with old-school charm. We have about 90 years of experience as a community bank and have listened to our customers’ needs throughout those years.
The day-to-day lives of our first customers in 1935 were fairly different from what they are today. However, we believe the core banking needs of our customers are similar to what they were then: reliable service, people to talk to for assistance and a variety of banking options to fit our customers’ various needs. Customers’ banking wants and needs today are not completely the same as back then, though.
Evolving Banking Needs
The things people look for in a bank have expanded as new technology has developed. Today, customers have come to expect streamlined digital banking experiences including online and mobile banking, digital loan processing options, and fast service at their fingertips. More customers than ever utilize digital banking options in one way or another, a transition accelerated by the COVID-19 pandemic.
We’re an old and small business, but keeping up with our customers’ evolving needs is critical to us. That’s why we offer the best of both worlds at Great Midwest Bank — a personalized banking experience with a full spectrum of digital banking services.
We’re an old and small business, but keeping up with our customers’ evolving needs is critical to us.
Online and Mobile Banking
At GMB we have always worked to provide a full range of personal banking options, including a variety of checking and savings accounts to choose from. In addition to these options and our expert service, we offer online banking and mobile banking to make the customer experience straightforward and convenient. Customers can perform their day-to-day banking functions from the comfort of home on their computer, or from anywhere via their smartphone.
With the Great Midwest Bank Touchbanking App customers can:
- Deposit checks from anywhere by using their mobile phone to submit images of their checks
- Transfer funds between accounts
- View account and loan balances
- Review account history
- Pay bills quickly
- Locate ATMs and bank branches
Banking has never been easier with Great Midwest Bank. You’re in the driver’s seat — bank however works best for you.
Digital Loan Process
Great Midwest Bank is especially known for our array of flexible loan options, like Home Mortage Loans, Home Equity Loans and even Portfolio Loans.
You can apply for a loan online via the GMB website from the comfort of your own home at your own speed. We even have a loan application checklist to make sure you have everything you might need before getting started.
Our loan process is digital-friendly and designed to save you time and stress. You can apply online for a loan in about 20 minutes. As you work to establish your loan, you will be able to submit most of your documentation through our banking portal.
We know the loan process can feel intimidating. That’s why we work to make the process as easy as possible from start to finish. You can get a custom home loan quote in minutes with our online mortgage rate calculator. This calculator estimates your mortgage loan rate by factoring in Home Equity Line of Credit loan details such as the purchase price and required loan amount, your credit score and more.
Quick Closing Timelines and Appointments
The digital loan process through GMB has also allowed us to shrink the closing timeline for your loan. Close in a matter of a few weeks, rather than months.
When you’re approaching closing day, you will be able to sign the bulk of the documentation online. The result is a speedy closing appointment, allowing you to move on with your day faster.
We know our customers care about saving time — we care about saving you time too. Closing appointments simply do not need to be over an hour long anymore. We hope you don’t mind!
Safe and Secure
This all might sound great, but you may be wondering if digital banking is secure. The answer is yes!
We’re committed to keeping your personal financial data safe and secure at Great Midwest Bank. Our online banking system uses 128-bit SSL encryption, digital certificate authentication, firewalls, password protection and other layered security features. That means your personal and account information stays protected. Bank on the go with confidence!
For extra security, here are some tips to help keep your account safe:
- Make sure to regularly update your mobile banking app with the latest security patches.
- Change your banking password every three months (located under “Profile”).
- Don’t use free Wi-Fi in restaurants, hotels and other public spaces for online and mobile banking — it may not be secure. Instead, use the data connection through your mobile provider.
- Be aware that Great Midwest Bank will not contact you with an unexpected call or email asking for your personal or account information. Scammers can “spoof” a phone number to make it look like you’re getting a call from the bank. If you get a call asking for your information, hang up and call us at (888) 485-4400.
New Digital Options, Same Classic Customer Service
You now know that you have the full range of digital banking options available at Great Midwest Bank:
- Online and mobile banking can make your life easier by saving you a trip to the bank and allowing you to self-service your account at a moment’s notice, no matter where you are
- Easily and quickly apply for a loan online with GMB and work through the portal throughout the process
- The digital loan process has shortened the length of time needed to close on the loan, saving you time and energy
As mentioned, technology has progressed and the world has seen a lot of changes — but today’s customers ultimately want much of the same things customers have always wanted. At GMB, we’ve worked to continue the tradition of classic customer service while tapping into technology to meet your needs even better than before.
Our preference is to work with your preferences.
Whether you choose to use our digital banking options or not, you’ll never need to worry. The staff at Great Midwest Bank are always here to help. We’re still your local, community bank with flexible options, personalized service, and care for our community. We just happen to offer all the same digital options as the bigger banks out there.
When you apply for a loan online, you will be able to meet with one of our local, friendly and experienced loan officers who can answer any questions you might have. If you want to stick with the pen and paper method, that’s okay too! Our preference is to work with your preferences.
Have You Tried Our Digital Banking Tools?
With Great Midwest Bank you can bank online or via your phone, apply online for a loan in a few clicks, and manage much of the loan process through a convenient online portal. Rest assured that you always have the option to contact us to schedule an appointment too.
Whatever you choose, we’ll be here to help. Our neighborhood loan officers at Great Midwest Bank will work with you to secure the right loan product for your needs. We aim to make the loan process as stress-free as possible. Experience a state of Bankquility™ with Great Midwest Bank!
A version of this article was originally published in February 2016. It was most recently updated in August 2022.